AI fitment support · built per store

“Will this fit my truck?” — answered before they ask you.

RunSpecGuard answers fitment, price and installation questions on your storefront, using only the product information and official manuals you publish. No admin access. No order data. One private instance per merchant.

We demo live on your own storefront. Nothing is published until you say so.

Three leaks every parts store carries

None of these need your order data to measure. The moment a customer has to ask “will this fit my vehicle?”, the return risk is already on your books.

01

The wrong part ships

A customer states the wrong vehicle, or judges the fit themselves. Return freight both ways, a bad review, and staff time to sort it out.

A$200–400 per order
02

The same questions, all day

“Will it fit?”, “How much?”, “How do I install it?” — answered again and again by people who should be selling.

Dozens of replies a day
03

Nobody is there at 11pm

The question arrives after hours or at the weekend, gets no answer, and the customer buys from whoever answers first.

A lost order, silently

What it answers — and what it refuses to

It is deliberately narrow. A fitment assistant that improvises is worse than no assistant at all.

It answers

  • Fitment — “I have a 2022 Ram 2500 and want a 2-inch lift. Which kit?”
  • Price and purchase — the correct price with a link to your product page
  • Installation — labour time, difficulty, notes, plus your official guide
  • Not carried — when nothing fits, it says so and offers a handover to your team
  • Follow-ups — if the customer changes vehicle mid-conversation, the answer changes with it

It refuses to

  • Invent a price, a link or a stock level
  • Promise a specification that is not in your material
  • Say “it might fit” when the data says it does not
  • Reuse a previous vehicle’s answer for a new one
  • Answer outside your catalogue — it hands over to a human instead

Live in three steps

Small enough to try, and reversible at any point.

StepWhat happensYour time
1 · DemoWe run it live on your own storefront — nothing is published. You ask the hardest fitment questions you have.15 minutes
2 · Your wordingYou tell us: brand tone, warranty and returns wording, what to say when a part is not carried, which products to exclude.1 day, asynchronous
3 · Go liveOne line of code on your site, or we publish it for you. Then we run the acceptance test together.1–2 hours
Not happy? Remove it. Take the snippet out and your storefront is exactly as it was.

Configured against your catalogue, not a template

This is what onboarding actually looks like on a real store — a mid-size Australian 4WD and truck parts specialist.

369products ingested and reconciled
855structured fitment records (model × year range)
1,466official manual entries in scope
23acceptance questions, answers agreed in advance
The acceptance bar is written into the agreement: on your own site, using 23 questions you help set, at least 22 must be answered correctly before the work counts as delivered. If it falls short, we keep tuning until it does not.

What we never touch

Read this before anything else on this page. It is the part that matters when you are deciding whether to let a third party near your storefront.

Your ordersWe never see orders, revenue or fulfilment data.
Your customer listNot read, not exported, not used for anything else.
Payment dataWe are not part of any payment flow.
Admin accessNo Shopify or platform credentials. We work from your publicly published product pages and manuals.
Other merchantsEach merchant's data and service are separate and invisible to one another. Your material is never used to serve another store.
Promises on your behalfWarranty, returns and freight are answered in your own wording. Where you have given none, the answer is “please contact us”.
Conversation records live in your own dashboard — viewable, exportable and deletable at any time.

Pricing

Start with one store. Let the dashboard decide whether it continues.

Start here

Pilot onboarding

US$299 – 499
one-off · ≈ A$450 – 750
  • Material preparation and reconciliation
  • Fitment validation against your catalogue
  • Deployment and configuration
  • 23-question acceptance test
  • Handover walkthrough
Keeps it correct

Annual operation

US$499 – 999
per year · ≈ A$750 – 1,500
  • New products and price updates
  • New manuals brought into scope
  • Quality review and tuning
  • Quarterly unmet-demand report
  • No long contract — cancel any time

Final pricing depends on catalogue size, material completeness and the features you need. Optional add-ons — additional languages, replacing an existing chat widget, integrations with your systems — are quoted on request. We always begin with a free demo and feasibility check, and “not for us” is a perfectly good answer.

Questions we get asked

Will it invent prices or product links?

No. Prices and links come only from the product information you publish. Freight, stock and some technical specs are not in your public material, so it answers “not listed — please contact us” rather than guessing.

Do you need access to my store admin?

No. We work from your publicly published product pages and official manuals. Nothing is installed in your admin, and we do not touch orders, customers or payments.

What about the chat widget I already have?

Keep it. The existing widget takes “I need a human”; this one answers “will it fit” first. If you prefer a single bubble, the existing one can be hidden in configuration.

How quickly will I see value?

A demo the same day. Three days after go-live the dashboard shows which questions were answered, which were blocked, and which nobody could answer — that last list becomes your content and stocking backlog.

What language do my customers get?

The customer's own language by default. Additional languages can be enabled and are quoted by the number of languages.

What if it does not work for us?

Remove the snippet and your storefront is unchanged. Operation is month-to-month or annual, with no long contract.

See it on your own store

Tell us your store URL and we will run a live demo on it — nothing published, nothing installed, and you set the questions.

Email support@runspecguard.com We reply within one business day.